KAZILIŪNAS, Adolfas. The Knowledge Management Process for Implementing Quality Improvement Programs. Information & Media, [S. l.], v. 62, p. 97–108, 2012. DOI: 10.15388/Im.2012.0.1580. Disponível em: https://www.journals.vu.lt/IM/article/view/1580.. Acesso em: 29 apr. 2024.