Accessibility of Cultural Heritage in the Virtual Environment of Latvia Memory Institutions
Articles
Līga Krūmiņa
University of Latvia
Published 2014-12-22
https://doi.org/10.15388/BiblLita.2014.3.15572
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Keywords

electronic service
evaluation
digital collection
memory institution

How to Cite

Krūmiņa L. (2014) “Accessibility of Cultural Heritage in the Virtual Environment of Latvia Memory Institutions”, Bibliotheca Lituana, 30, pp. 196-208. doi: 10.15388/BiblLita.2014.3.15572.

Abstract

The aim of research is to evaluate the level of e-service provision in digital collections created by memory institutions (libraries and archives) of Latvia. The problem under study is as follows: digital collections have insufficient usability due to lack of appropriate e-services. The empirical basis for research is e-services of digital collections created by national and regional level libraries, as well as the National Archives of Latvia. The evaluation of e-services is based on 14 indicators within 7 categories: visibility, search, reference, personalization, user participation, instructions, and document delivery. The analysis reveals that the level of eservice development is quite low (only satisfactory): e-services have low visibility, three indicators in personalization category are represented incompletely, and the category of user participation has the lowest rate.

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