Mediation as a Tool for Resolving Conflicts in Universities: Lessons for Lithuania
Academic Experiences
Gražina Čiuladienė
Mykolo Romerio universitetas
Dainius Lasinskas
Mykolo Romerio universitetas
Published 2018-10-12


conflict, mediation in universities, mediation service

How to Cite

Čiuladienė, G. and Lasinskas, D. (2018) “Mediation as a Tool for Resolving Conflicts in Universities: Lessons for Lithuania”, Acta Paedagogica Vilnensia, 40, pp. 58-69. doi: 10.15388/ActPaed.2018.0.11888.


[article in Lithuanian; only abstract and key words in English]

Mediation in the university setting is an actual and important subject, because all university groups (students, faculty members, university staff and others) face conflicts. When conflicts are not pending properly, they might cause a lot damages – usually in terms of wasted money and time. When people are unable to resolve conflicts arising within a university’s community, either the reputation of the institution or the morals of the university’s members could be compromised. The purpose of this article is to analyze the opportunities of mediation while solving conflicts emerging within a university.
The first part of this article analyzes the concept of conflict resolution strategies and mediation as one of conflict resolution method. The second part analizes the mediation service model in Great Britain’s universities (N=15). The third part discusses mediation opportunities and ways of these to be implemented in Lithuanian universities.

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