occupational stress stressors nonprofit organizations human service organizations Ukraine
How to Cite
Ramonienė, L. and Gorbatenko, O. (2013) “Managing Occupational Stress in Human Service Nonprofit Organizations in Mykolaiv, Ukraine”, Organizations and Markets in Emerging Economies, 4(2), pp. 64–96. doi:10.15388/omee.2013.4.2.14250.
Managing Occupational Stress in Human Service Nonprofit Organizations in Mykolaiv, Ukraine
Abstract
The present research responds to the lack of research on occupational stress in human service nonprofit organizations in Ukraine. The study identified the main stressors in human service nonprofits in Mykolaiv, Ukraine. Then the relationship between occupational stress and the fourteen specific stressors was tested in 11 human service nonprofit organizations in Mykolaiv. The empirical study revealed a positive relationship between occupational stress and eleven stressors. The strongest relationships were observed between job demands that fall short of employees’ skills, and job demands that exceed employees’ time to meet them. Two other stressors – low salary and clients’ trauma – were revealed to be the strongest determinants of stress, accounting for over half of its variation. The study also discovered that employees who work with different client groups experience varying stress levels, and those who work with several groups, as opposed to one, experience more stress. As the first study in human service nonprofit organizations in Mykolaiv and entire Ukraine, the present research lays the groundwork for subsequent research.
Assoc. prof. Lineta Ramonienė is a lecturer of Management and Business Research Methods courses at ISM University of Management and Economics. She is the Head of MSc in International Marketing and Management and BSc in Business Management and Analytics programs. Lineta has received her Master's degree from Eastern University in the USA. Her doctoral degree was granted at ISM University of Management and Economics. Lineta‘s major research interests include a variety of strategic management, international management, communication and higher education management topics.
Olena Gorbatenko
Olena Gorbatenko is a bachelor graduate from LCC International University, Lithuania, with a degree in International Business Administration, currently pursuing her Master of Theological Studies degree at the University of Notre Dame, USA.